Our coaching programmes produce measurable results. But don't take our word for it - here's the proof...
Every week we receive calls, letters and emails from clients telling us about the results they're getting from our training and coaching.
Here are just a few case studies from our files. If you want to speak to any of these clients for a reference, just let us know and we'll put you in touch with them.
Sales increased by 67% in 3 months
"Mark Whitby has been instrumental in helping our Recruitment Consultants reach a higher level of sales success. The feedback from our Consultants was excellent, they all enjoyed their time with Mark and all benefited from his coaching ... Our sales increased by 67% over the period Mark was involved with our team."
Richard Duguid, Director, Industrial Division
Maxwell Bruce Ltd
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2333% Return on Investment
 "The team were very positive about the workshop and more importantly have been putting the ideas into practice. In the last three months, we won £35,000 worth of retained assignments as a direct result of the strategies and techniques we learned on the course."
Andy Barton, Director
Recruitment Zone
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We Have Doubled Our Sales Activity
 “Thank you Mark for an extremely productive Sales Coaching programme. It generated a real buzz in the office – we have doubled our sales activity and everyone is enjoying their canvass call sessions! Everyone agreed that it was a worthwhile experience and since your programme, our consultants are picking up the phone with positive expectations of a successful outcome.
Your Sales Coaching programme has definitely made an impact and was well worth the investment.”
Roddy Hammond, Managing Director, Hammond Resources, www.hammondresources.co.uk |
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We have used Mark's services to train a number of Careercare staff over our years in business and we are always happy to see him on site. He brings a natural enthusiasm and dynamic attitude with him, that quickly filters though the people he is training. His hands on delivery has worked well with the team here and he has trained staff from entry level through to directors of our business. I would personally recommend Mark Whitby to anyone looking for competent recruitment training skills course work.
Nick Price
Managing Director
Careercare
www.careercare.com |
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Mark has been working on our company's behalf delivering his 'recipe for success' to our staff at various offices across the UK over the past year. What we have seen are a number of significant outcomes, across the company conversion rates have improved, our personnel have become more process orientated which has really increased their confidence. The benefit for the company is that sales have increased well beyond all our expectations. In our opinion Mark Whitby offers the most appropriate training solution there is in the market today. Our staff cannot praise him highly enough for the benefits they have realised.
David Reid
Business Development Director
Recruitment Zone
www.recruitmentzone.co.uk
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“We have used Breakthrough Coaching for a number of years and always been impressed by the professionalism and energy they bring to their training sessions. Given that they specialise in purely recruitment training, their understanding of the trials and tribulations of the industry is unrivalled. As an independent provider, they really do go the extra mile to ensure total customer satisfaction. I would highly recommend Breakthrough to any Recruitment organisation looking to improve their profitability.”
Managing Director
Quantum People
www.quantumpeople.com
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“Since my team attended your retainer selling course less than one week ago, they have already sold two retained assignments with £7K of fees on the board plus £4K in client paid advertising. Obviously we’re delighted with how quickly these results have come through.”
- Gordon Nuttall, Director, ASA International, www.asainternational.co.uk
 "Mark has been coaching the staff at Change and The Resource Group for some time now. His 121 coaching is excellent and the benefits are apparent immediately. Most after effects from training last for a short period however this recent coaching is still delivering measurable benefits to the business 6 months on.”
- Suzanne Ramsay, CEO, Change Recruitment Group, www.changejobs.net
Consultant doubles his billings
"In the period in which we have been working together (approximately 2 months) I have noticed a significant improvement in both my performance and revenue generation levels. I have noticed considerable advancement in my self-confidence, time management, closing technique and candidate/client commitment levels. In measurable terms, I exceeded my previous highest billing month in April, then billed £5,000 more in May ... Thank you very much for all your advice and guidance.
Robin Huggins
IT Recruitment Consultant
Won a PSL with a major client
"As a consequence of your excellent training, we have negotiated a preferred supplier agreement with a major client."
Samantha Holder, Director
Fielder Geotechnics
Won a big client paid ad campaign
"As you know we do most of our training in-house, and I am reluctant to pay outside consultants. However we made an exception in our case and I'm glad we did. The feedback from the consultants was excellent, which is an achievement in itself, considering they are all industry veterans who are not easily impressed. More importantly, we've had very good results from your programme. One of our consultants sold her first client-paid ad the week after your workshop."
Steve McCutcheon, Managing Director
Professional Recruitment Group
Editor's Comment: Since this workshop, PRG have catapulted into the top 20 recruitment advertisers in the finance sector, according to Recruiter Magazine: 29 October 2003, page 16.
£30,000 increase in billings
"We have had a highly successful year and would like to thank you for your contribution to our overall success, our billings have increased significantly, with one of our consultants achieving an increase of £30,000 in annual billings compared with the previous years performance."
Sheila Carswell, Director
ATR Solutions
Negotiating bigger fees
"I thoroughly enjoyed the tele-seminar this morning. Your approach is refreshing and thought provoking. Initially I was sceptical about the worth of this type of session - I am now converted! Following the first session I changed my approach with two clients; firstly gaining a substantial improvement in a negotiated fee scenario and secondly refusing to change my Terms and Conditions - but still made the placement."
Alayne Clark, Managing Director
Infinity Search
More Testimonials...
"I genuinely thought the course was the best recruitment training I've been on."
Charlotte Riaz
Manager, Executive Search Firm
"Mark is an inspiration and I've thoroughly enjoyed our coaching sessions. He's made me think for myself as well as offering great ideas to improve my business. I would no hesitation in recommending his services - except perhaps to one of my competitors!"
Ann Shields, Managing Director
Marketing Works
"I have been in this Industry for over twenty years and am rather a cynic when it comes to training however I do have to congratulate you on a well structured and informative teleseminar. The medium is a brilliant concept. "
Josie Crockett, Partner
The Forge HR Group
"I'd like to take this opportunity of thanking you for your assistance over the past 8 months ... we are delighted that you have been able to provide a training solution which really fits so well with our culture and industry."
Sue Ross, FREC, Director
Margaret Hodge Recruitment
"Recently Mark contacted me about training and I hesitated due to my usual scepticism about training and trainers. Mark, however, overcame my doubts and devised a training program for Keillar Resourcing during which he delivered a very relevant couple of lessons with panache and skill. Since then we have put a number of his ideas into practice and they have worked!"
Harris Keillar, Managing Director
Keillar Resourcing
"The Teleseminar was, I felt, excellent. I am amazed how much was fitted into the time- and all without having to leave my desk! I have been in the recruitment industry for over 4 years now and even I got something new and fresh from the Teleseminar... This exercise came at just the right point for AHP and the ideas raised have been a contribution in mapping out the way forward."
Alex Moss-Eccardt, Manager
AHP Recruitment
"I have enjoyed some success from your teleseminar ... Through listening to what you were saying it is now automatic for me to ask whether I can have exclusivity over a vacancy, it's definitely ingrained! So far I have gained lead times and exclusivity on 2 vacancies, just through asking and explaining the benefits."
Kirsty Richings
Recruitment Consultant
"I'd recommend this course, Mark's style and great course content makes for an enjoyable learning environment,with no gimmicks or time-wasting."
Nick Shell, Director
TalentStore
"The best trainer I have had ... made it interesting, topical and fun."
ASA International
"Excellent ... one of the best courses that I have been on."
Hammond Resources
"A great atmosphere for learning. Professional, focused and fun. Covered a lot of content, well and empathetically delivered."
SRG
"... very thorough, well delivered training session packed full of new innovative ideas. Easily transferable to work environment."
Quantum People
"Mark is the most effective trainer I have attended a workshop with."
ASA International
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